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FAQ's

  • Who can use Altru Telehealth?
    a. Must be 18 years of age and older b. Must be a resident or physically located in one of the states that we provide services to c. A demonstrated medical need for treatment based on telehealth visit with provider
  • How does Altru Telehealth work?
    Here at Altru Telehealth we use a secure, HIPPA compliant platform so that patients can start their treatments quickly and easily as soon as possible! 1. Fill out medical history form along with standard bloodwork to ensure medical need for treatment 2. Medical provider 1:1 visit via HIPPA compliant video call appointment 3. If treatment indicated and medically appropriate, prescription sent to pharmacy and mailed directly to your home
  • Do I qualify?
    Qualified candidates are adults with obesity (BMI ≥30) or overweight (excess weight) (BMI ≥27) who also have certain health conditions that are commonly seen with Obesity. However, candidates do not qualify for Semaglutide if they have any of the following: a. Active cancer treatment b. Type 1 Diabetes or Type 2 diabetes already taking GLP-1 medication c. Active gallbladder disease d. Pregnant, plan to become pregnant while taking this medicineor currently breastfeeding mothers e. Active eating disorder (e.g. bulimia, anorexia, or similar diagnosis) g. Has had bariatric surgery in the last 18 months h. History of pancreatitis, i. Allergy to Semaglutide or any other GLP-1 agonist ingredients such as: Adlyxin®, Byetta®, Bydureon®, Ozempic®, Rybelsus®, Trulicity®, Victoza®, Wegovy® j. Gastroparesis k. Personal or family history medullary thyroid cancer or Multiple Endocrine Neoplasia syndrome (MEN) type 2 l. Current use of insulin and/or sulfonylureas or DPP-4 inhibitors m. Current use of other GLP-1 agonist medicines n. This is not intended to be an all inclusive list or to replace information provided by your provider
  • What if I am not approved for medication?
    Here at Altru, we are a medical company that practices in the same manner as any brick and mortar clinic. Payment does not guarantee the writing or dispensing of a prescription medication. If not approved for semaglutide prescription based on medical history, the full amount amount paid will be refunded to original payment method excluding the cost of the bloodwork required.
  • What is Compounded Semaglutide?
    With the popularity of GLP-1 weight loss injections that include brand names Ozempic, Wegovy, Mounjaro & Rybelsus, accessibility& affordability has become an ever present issue. Compounded semaglutide combines the FDA approved active ingredient semaglutide with a body safe vitamin such as B12. An FDA approved, regulated & sterile compounding pharmacy mixes the formula based on the medical providers prescription. Compounded semaglutide offers the same results but at a fraction of the cost of brand names such as Ozempic & Wegovy. The reason behind the lower cost is that you're not paying for the injection pens, large manufacturing facility & distribution. Sending the prescription directly from compounding pharmacy to patient home further minimizes cost. Benefits include individualization of dose, combining semaglutide with additional vitamins to increase efficiency & reduce side effects.The medication you may be prescribed is a generic compounded medication and is not associated with the Novo Nordisk™ company or the brand-name medications Wegovy® or Ozempic® Here at Altru Telehealth, we have vetted our compounding pharmacies thoroughly. Our compounding pharmacies are all FDA approved, sterile & follow the strictest safety guidelines to maintain their certifications.
  • What is the expected weight loss?
    Semaglutide weight loss is dependent on multiple factors but most clients lose around 5% of their initial body weight. For example, for a 200 pound person, it can be as high as 10% which equates to a weight loss of 10–20 pounds during that time in a 12 week period. Everyone is different and every weight loss journey is unique. Successful weight loss incorporates lifestyle modifications that include decreasing calories and increasing exercise.
  • What are common side effects?
    Common side effects include, nausea, diarrhea, vomiting, constipation, stomach (abdomen) pain, headache, tiredness (fatigue), upset stomach, dizziness, feeling bloated, belching, gas, stomach flu and heartburn.
  • Is there required blood work?
    In order to provide safe care, we require basic blood work. Initial bloodwork prior to first appointment to give us baseline information. You can also present any bloodwork you’ve completed in the last six months as well. From there, bloodwork every six months while on weight loss medications. This will also help to see metabolic improvements with weight loss.
  • How long does it take until I get my medication?
    After your 1:1 provider telehealth visit, and have been approved and prescribed semaglutide, we will send your prescription to a sterile licensed compounding pharmacy. On average, it takes 4 business days for the pharmacy to process the order and ship it cold overnight. Generally, most clients receive their medication within 8-10 business days from when they speak to their provider, although delivery times can vary
  • What is the price for Semaglutide?
    We try to keep our prices as affordable and accessible as possible. Our monthly Semaglutide pricing is $289.
  • What if a higher dosage is needed?
    We offer up to 2mg/week (as medically appropriate) of semaglutide for an additional $150 per month. In this case, you will receive your order like normal, but receive an additional vial of medication in your scheduled delivery. Speak to your provider for more information.
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