Question 1

Who can use Altru Telehealth?

Accepted Answer

a. Must be 18 years of age and older 
b. Must be a resident or physically located in one of the states that we  provide services to
c. A demonstrated medical need for treatment based on telehealth  visit with provider

Question 2

How does Altru Telehealth work?

Accepted Answer

Here at Altru Telehealth we use a secure, HIPPA compliant  platform so that patients can start their treatments quickly and  easily as soon as possible! 
 
1. Fill out medical history form along with standard bloodwork to  ensure medical need for treatment 
2. Medical provider 1:1 visit via HIPPA compliant video call appointment 
3. If treatment indicated and medically appropriate, prescription  sent to pharmacy and  mailed directly to your home

Question 3

Do I qualify?

Accepted Answer

Qualified candidates are adults with obesity (BMI ≥30) or overweight (excess weight) (BMI ≥27) who also have certain health conditions that are commonly seen with Obesity.

However, candidates do not qualify for Semaglutide if they have any of the following:
a. Active cancer treatment 
b. Type 1 Diabetes or Type 2 diabetes already taking GLP-1 medication 
c. Active gallbladder disease 
d. Pregnant, plan to become pregnant while taking this medicine, pregnancy in the last 6 months or currently breastfeeding mothers 
e. Active eating disorder (e.g. bulimia, anorexia, or similar diagnosis)
g. Has had bariatric surgery in the last 18 months 
h. History of pancreatitis, 
i. Allergy to Semaglutide or any other GLP-1 agonist ingredients such as: Adlyxin®, Byetta®, Bydureon®, Ozempic®, Rybelsus®, Trulicity®, Victoza®, Wegovy®
j. Gastroparesis
k. Personal or family history medullary thyroid cancer or Multiple Endocrine Neoplasia syndrome (MEN) type 2
l. Current use of insulin and/or sulfonylureas or DPP-4 inhibitors
m. Current use of other GLP-1 agonist medicines
n. This is not intended to be an all inclusive list or to replace information provided by your provider

Question 4

What if I am not approved for medication?

Accepted Answer

Here at Altru, we are a medical company that practices in the  same manner as any brick and mortar clinic. Payment does not guarantee  the writing or dispensing of a prescription medication. If not approved for semaglutide prescription based on medical history, the full amount amount paid will be refunded to original payment method excluding the cost of the bloodwork required.

Question 5

What is Compounded Semaglutide & Tirzepatide?

Accepted Answer

With the popularity of GLP-1 weight loss injections that include brand names Ozempic, Wegovy, Mounjaro  & Rybelsus, accessibility& affordability has become an ever present issue. Compounded semaglutide combines the FDA approved active ingredient semaglutide with a body safe vitamin such as B12. An FDA approved, regulated & sterile compounding pharmacy mixes the formula based on the medical providers prescription.

Compounded semaglutide & tirzepatide offers the same results but at a fraction of the cost of brand names such as Ozempic, Mounjaro & Wegovy. The reason behind the lower cost is that you're not paying for the injection pens, large manufacturing facility & distribution. Sending the prescription directly from compounding pharmacy to patient home further minimizes cost. Benefits include individualization of dose, combining semaglutide with additional vitamins to increase efficiency & reduce side effects.The medication you may be prescribed is a generic compounded medication and is not associated with the Novo Nordisk™ company or the brand-name medications Wegovy® or Ozempic®

Here at Altru Telehealth, we have vetted our compounding pharmacies thoroughly. Our compounding pharmacies are all FDA approved, sterile & follow the strictest safety guidelines to maintain their certifications.

Question 6

What is the expected weight loss?

Accepted Answer

Semaglutide weight loss is dependent on multiple factors but most clients usually  lose at least 5% of their initial body weight when they were at the therapeutic dose. For example, for a 200 pound person, it can be as high as 10% which equates to a weight loss of 10–20 pounds during that time in a 12 week period. 
Tirzepatide is a GLP-1 & GIP with up to 15% weight loss and lower side effects compared to other GLP-1 medications. Everyone is different and every weight loss journey is unique. Successful weight loss incorporates lifestyle modifications that include adequate protein intake with health food choices and incorporating weight resistant exercises.

Question 7

What are common side effects?

Accepted Answer

Common side effects include nausea, constipation, stomach (abdomen) pain, headache, tiredness (fatigue), upset stomach, heartburn.

Question 8

Is there required blood work?

Accepted Answer

In order to provide safe care, we require basic blood work. Initial bloodwork prior to first appointment to give us baseline information. You can also present any bloodwork you’ve completed in the last six months as well. From there, bloodwork every six months while on weight loss medications. This will also help to see metabolic improvements with weight loss.

Question 9

How long does it take until I get my medication?

Accepted Answer

After your 1:1 provider telehealth visit, and have been approved and prescribed semaglutide, we will send your prescription to a sterile licensed compounding pharmacy. On average, it takes 4 business days for the pharmacy to process the order and ship it cold overnight. Generally, most clients receive their medication within 8-10 business days from when they speak to their provider, although delivery times can vary

Question 10

What is the price for Semaglutide & Tirzepatid?

Accepted Answer

We have  transparent pricing and all of our prices for our services are available on our book online page for your perusal.

Question 11

What if a higher dosage is needed?

Accepted Answer

We offer up to 2mg/week (as medically appropriate) of semaglutide for an additional $150 per month. In this case, you will receive your order  like normal, but receive an additional vial of medication in your scheduled delivery. Speak to your provider for more information.

Question 12

What if I am already on weight loss medication and switching over?

Accepted Answer

If you are already on a weight loss medication, you will need to provide documentation of your current dose to resume that dose with Altru.

Question 13

What Pharmacy does Altru Telehealth get their medication?

Accepted Answer

Altru sources their compounded medications from several FDA approved compounding pharmacies including Belmar, Strive, Empower & Hallandale. Altru also uses Lilly direct for brand name Zepbound.

Question 14

What is the difference between 503A & 503B Pharmacy?

Accepted Answer

Per the FDA: "Sections 503A and 503B of the Federal Food Drug, and Cosmetic (FD&C) Act differentiate between two types of human drug compounders. Section 503A of the FD&C Act applies to human drug compounding by a licensed pharmacist within a state-licensed pharmacy or federal facility, or by a licensed physician, that is not registered with FDA as an outsourcing facility under section 503B. Section 503B applies to human drug compounding within a registered outsourcing facility. Among other differences, compounders operating in accordance with the conditions of section 503A are eligible for an exemption from production in accordance with Current Good Manufacturing Practice (CGMP) requirements. This exemption is not available to outsourcing facilities."

Question 15

What is the cancellation policy?

Accepted Answer

Just send us an email at hello@altrutelehealth.com. There are no long-term contracts or cancellation fees. You just have to cancel prior to your televisit however, if approved prescription has been sent to pharmacy, no refund will be issued.

Question 16

Do you take insurance or prior authorization?

Accepted Answer

Although we do our best to provide competitive pricing, at this time, we do not accept insurance or prior authorization

Question 17

What if I have an emergency?

Accepted Answer

In case of Emergency, please call 9-1-1 and/or go to your nearest emergency room and should not proceed with clinical  services using the Altru platform. Our providers do not address medical  emergencies.

Question 18

What medications does Altru not provide?

Accepted Answer

a. Prescription narcotics or stimulants

b. Any ingredients that lack FDA-approval

Question 19

What states Altru available in?

Accepted Answer

We currently are available in Maryland, Virginia, Maine, Montana, Florida, Massachusetts, Vermont, Rhode Island, Delaware,Nevada, Arizona, Connecticut, & Washington,DC. Check back frequently for additional states.

908-509-7595